 |
|
Information box |
|
|
 |
Manufacturers of:
|
|
| |
|
 |
Large
stock holding
 By
Telephone
Call our Customer Service team on
0845 257 5991
(8 lines), any time between 7:45am
and 5:30pm, 5 days a week. (Local rate
from all land line number
 By
Email:
Click here to send an
email to our Customer Service team. We
aim to respond to your email within 1
hour of receipt during a working day.
By
fax:
Why not Fax us an
official order, 0845
257 9947
By
post:
Write to: Towers
& Sanders Ltd
Unit 1 Bellingham Trading Estate,
Franthorne Way
London SE6 3BX
    
|
Complaints process for shopping online
If you're not satisfied with the level
of service you receive online, please do
let us know by contacting us as above.
If you are still dissatisfied with our
response, then please email our Customer
Service Manager or write to us at:
Marie Blackwood
Customer Service Manager
Towers & Sanders Ltd
Unit 1 Bellingham Trading Estate,
Franthorne Way
London SE6 3BX
Alternatively you can write to our
Managing Director:
Mark Guirard
Managing Director
Towers & Sanders Ltd
Unit 1 Bellingham Trading Estate,
Franthorne Way
London SE6 3BX
We undertake:
- To deal with your complaint
fairly, confidentially and
effectively
- To acknowledge your complaint
within 5 days and provide a likely
timescale for resolving it
- To keep you updated on progress
made .
|
Website technical problems
If you're experiencing difficulties
placing an order, please
email us with details of the
problem and we'll try to resolve it as
quickly as possible. Alternatively you
can contact our Customer Service team on
0845 257 5991 to place your order |
|
|
|
|
Life TIME warranty on all Welds
and unlike our main competition
you DONT NEED TO SEND YOUR TOWER BACK TO CHINA for your warranty.
ENJOY THE BEST OF BRITISH MANUFACTURING
TRADE
WEBSITE, TRADE PRICES!!
 |
Helping you achieve the best value:
Buying good quality, safe and reliable
products and services is always the best option for long
term benefits. This is especially true where the
function of those products or services impacts on the
lives of your customers or community. By selecting
Kitemark products you can be sure that the money you
spend will have been well spent on a product that will
be reliable.
Remember, Non
conforming products are your responsibility, not the
sellers.
|
|