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Frequently
Asked Questions
We have put together a list of
the some of our most Frequently Asked Questions by our
customers here.
But if your question is not here...just call us now on
0845 257 5991
Do you deliver to my
address?
We deliver to most postal areas in the UK, but we're
sorry that geographical location and carrier
availability can restrict our service. Delivery of
certain products to the Channel Islands, Isles of Scilly
and the Isle of Man may not always be possible.
What if I'm not in when you
deliver?
Deliveries will usually be made Monday to Friday (also
Saturday in the case of goods being delivered within 5
days under Standard delivery terms), between 9am and
6pm. If you or the intended recipient are not available,
each time an attempt is made for any of our scaffold
towers or other products, our courier will leave a
card at the delivery address confirming that they have
tried to deliver. Follow the instructions on this card
to rearrange delivery or to collect your products.
What if only part of my
order has arrived?
If you have ordered more than one item on your order,
please bear in mind that products may be sent out from
multiple locations and therefore may arrive separately.
What if my order arrives
damaged?
Please call us on 0845 257 5991 between 7:45am and 5pm,
Monday-Friday.
Are your industrial Towers
BSI Certified
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