Scaffold Towers

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Scaffold Towers (BSEN 1004)
Miniscaff (FOLDING TOWER)
Podiums Steps (UPGRADES)
Staging Boards
Trestles (5m working)
Stairwell Access
Trade Extension Ladders
Step Ladders (CLASS 1)
Multi Purpose Ladders
Roof Ladders
Safe Brace (New Product)
Bespoke Equipment
Repair Service
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Change or cancel an order  

 

If you wish to change or cancel an order contact our Customer Service team on 0845 257 5991 any time between 7:45am and 5:30pm, 5 days a week. Please have the order number and date the order was placed to hand.

If your products have already been delivered, then you will need to follow our returns procedure below.

Returns procedure
We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully re-saleable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.*
If we find that the product has not been returned to us in fully re-saleable condition, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.

Returns can be made through either of these options:

1. Returns via courier collection
Call us on 0845 257 5991 and just let us know the reason for the return and whether you want a refund or a replacement.
We will email you back with instructions for returning by Royal Mail or we will arrange for the courier to come to collect the product you wish to return.

2. Returns via one of our factories
Simply take the product you wish to return or exchange to either our London, Wales or Ireland factories and we will deal with the issue there and then.

Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty goods
 
If you decided to cancel your made-to-order product for any reason, it is unlikely that we could sell it to another customer at full selling price. We'll therefore reserve the right to charge a cancellation fee of 20% of the order price.

None of the above conditions affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations please see our Terms & Conditions.

Custom Service: info@scaffold-tower.co.uk
Customer Service Rating by LivePerson

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GREAT NEWS

Brand New Lewis Products to be rolling off the production line for April 2010

  • Lewis Staging Boards, 600mm & 450mm Wide. Lengths from 2.4m - 6.0m

  • Lewis Trestles, heavy duty aluminium trestles 4 different sizes.

 

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Chinese Imported Scaffold Towers V's Uk Scaffold towers.
Unfortunately we are faced with unscrupulous competitors that buy scaffold towers in from China with no understanding of the sub standard quality they are pouring onto British shores,

They mislead with there BEWARE OF WEAKER INFERIOR TOWER warnings

  • Non Kitemarked products

  • Non BSEN1004 standard

  • Non Certified

  • Cheap Chinese import

Remember, Non conforming scaffolding towers products are your responsibility, not the sellers.

WHY ARE WE DIFFERENT

tick_smallOur Scaffold Towers have a British standard kitemark certification
tick_smallOur Scaffold Towers are certified by the BSI to BSEN1004
tick-small.gifOur Products are made here in the UK specifically for the UK Building and hire industry

 

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Towers and Sanders Ltd - manufacturers of scaffold towers, access towers, scaffolding towers, aluminium scaffold towers, aluminium towers and much more.
All prices on our website are EX VAT, Copyright [2008] [Towers & Sanders Ltd]. All rights reserved